Privacy policy

Digitrix Solution is a creative and growth studio based in Dubai, United Arab Emirates. This policy explains what information this website collects and how we use it. Questions can be sent to info@digitrixsolutions.com.

When you send a brief through the contact form, we receive the details you enter: your name, email address, phone number if you add one, company, website, budget range, the services you are interested in and your message. We also collect anonymous usage data through Google Analytics, such as pages visited, device type and approximate location by country or city.

We use your brief only to reply to you and to prepare a proposal. We use analytics data to understand which pages are useful and to improve the website. We do not sell your information, and we do not add you to a mailing list without asking.

Contact form submissions are delivered to our inbox by Web3Forms and saved to a private Google Sheet that only our team can open. Analytics data is processed by Google. If you message us on WhatsApp, that conversation is handled by WhatsApp under its own terms. These providers act on our behalf and store data under their own security and privacy terms.

We keep briefs and related emails for as long as needed to respond and, if we work together, for the length of the project and our accounting records. Analytics data is kept for the period set in our Google Analytics account.

You can ask us to see, correct or delete the information you sent us by emailing info@digitrixsolutions.com. You can block analytics cookies in your browser settings or with a browser extension; the website works without them.

If this policy changes, the updated version will be posted on this page with a new date.